Terms and Conditions

Last update: 02/10/2025

1. Identification of the Website Owner

This website is owned by MASAPI, LDA.
Tax ID: 501342141
Headquarters: Avenida Álvaro Cunhal, 1-B, 1750-316 Lisbon, Portugal
Telephone: (+351) 21 490 3471
Email: info@masapi.pt

2. Purpose and Scope

These Terms govern access to and use of the website masapi.com.pt. The website is for informational and promotional purposes regarding the services and products represented by MASAPI. There is no direct online sales.

3. Acceptance of Terms

By browsing the website, the user declares that they have read and accept these Terms and the Privacy Policy and Cookie Policy.

4. Content and Disclaimer

MASAPI strives to maintain accurate and up-to-date information, but does not guarantee the absence of errors or interruptions. The information is general and may be changed without notice. MASAPI is not liable for damages resulting from:

• • unavailability of the website,

  • inaccuracies or omissions,

  • misuse of the website by third parties.

5. Services, Quotations, and Orders

Forms, emails, or WhatsApp contacts are intended for requests for information, assistance, and quotations. MASAPI's responses do not constitute a binding proposal. Any supply of goods/services is subject to a specific contract, quotation or purchase order (including Assistance Contracts where applicable).

6. Intellectual Property

Texts, images, logos, trademarks and website layout are protected. Reproduction, modification, distribution or any unauthorised use is prohibited. Third-party trademarks (e.g. DEUTZ, AVIOGEI) are the property of their respective owners.

7. Permitted Use

The user undertakes not to:

• • violate the law or the rights of others,

  • attempt to access unauthorised areas/servers,

  • introduce malware, massive scraping, or loads that affect the service.

8. Links to Third Parties

The website may contain links to third-party websites. MASAPI does not control and is not responsible for the content, policies, or practices of such websites.

9. Data Protection

The processing of personal data complies with the GDPR and Portuguese legislation. Please refer to the Privacy Policy for purposes, legal bases, retention periods, rights of data subjects and contact details of the data controller.

10. Cookies

The website uses technical cookies and, where applicable, analytical cookies. For details and preference management, please refer to the Cookie Policy.

11. Electronic Communications

By submitting forms, the user authorises contact in response to the request. Marketing communications require prior consent and are always revocable.

12. Security

MASAPI adopts appropriate technical and organisational measures. Despite this, no transmission or storage is completely secure; the user assumes the risks of browsing.

13. Availability and Maintenance

MASAPI may alter, suspend, or terminate website features for technical, legal, or operational reasons, without prior notice.

14. Complaints and Dispute Resolution

For questions or complaints: info@masapi.pt or (+351) 21 490 3471.
RAL/ODR platform: https://ec.europa.eu/consumers/odr.
Information on ADR entities: www.consumidor.gov.pt.

15. Applicable Law and Jurisdiction

Portuguese law applies. For any disputes, the District Court of Lisbon shall have jurisdiction, without prejudice to mandatory consumer rules.

16. Changes to the Terms

MASAPI may update these Terms. The current version is the one published on the website with the date indicated.